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How we work

Governance over theater. Stop-rules baked in.

Every phase has a gate. Miss it, we pause or change course. Week-2 live slice, weekly demos, rollback rehearsed, and a KPI we’re accountable to.

Decision gates

Each gate has a pass/fail. If we miss a gate, we stop, fix, or pivot before spending another dollar.

Gate 0: Discovery & Alignment

3-5 days
  • Lock KPI, owner, and access; no KPI, no start
  • Map data sources, constraints, security requirements
  • Draft acceptance criteria and week-2 demo slice

Gate 1: Architecture & Plan

3-7 days
  • Select stack, observability, and controls
  • Sequence milestones with decision dates
  • Publish rollback paths and non-negotiables

Gate 2: Build & Demo

Weekly cadence
  • Ship vertical slices behind flags
  • Week-2 live slice; if missed, pause and fix
  • Weekly demos with risks and deltas vs KPI

Gate 3: Hardening & Launch

1-2 weeks
  • Load, perf, and resiliency checks
  • Runbooks, alerts, and SLOs in place
  • Cutover with rollback rehearsed; miss SLO twice → revert

Quality, risk, and escalation

  • Definition of Done: tests, accessibility, performance budgets enforced.
  • Secure-by-default: CSP headers, no inline creds, secrets managed.
  • Observability wired before launch: logs, metrics, alerts with owners.
  • Rollback ready: rehearsed paths, not just a paragraph in a doc.
  • Escalation: two consecutive misses on KPI/SLO triggers fix-only mode.

Our guarantees

  • Week-2 live slice or we pause and fix before proceeding
  • Weekly demos with acceptance criteria and KPI delta
  • Two strikes on SLOs (uptime/latency) → fix-only until green
  • Security, accessibility, and rollback baked into definition of done